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Booking

Privacy Policy

1. Controller

FellyGerber Companion Service
c/o Felicia Gerber
Freiburgstrasse 57
3008 Bern
Switzerland

Email: info@companionservice.ch
Website: www.companionservice.ch
 

2. Scope

This Privacy Policy explains how personal data is processed when you visit the website, submit an inquiry, request a booking, or otherwise get in touch.
It applies to the companionship services for cultural events, travel, and social occasions in Switzerland and abroad.
 

3. Types of personal data

Depending on the situation, the following personal data may be processed:

  • Basic and contact data (e.g. name, contact details, preferred language)

  • Booking and contract data (e.g. requested service, date, place, duration, preferences)

  • Communication data (e.g. content of emails, messages sent via forms)

  • Payment and billing data where required

  • Technical and usage data (e.g. IP address, access time, pages visited)
     

4. Purposes of processing

Personal data is processed in particular in order to:

  • plan, provide, and follow up on companionship and travel services

  • respond to inquiries and booking requests

  • manage contracts, invoicing, and payments

  • operate, secure, and improve the website

  • comply with legal obligations
     

5. Legal bases

Personal data is processed under Swiss data protection law (in particular the revised Federal Act on Data Protection).
Where applicable, the EU General Data Protection Regulation (GDPR) may also apply, for example for guests from the EU.

Depending on the situation, processing is based on performance of a contract, pre‑contractual steps, legal obligations, legitimate interests, or your consent.
 

6. Cookies and tracking

The website uses cookies and similar technologies to provide basic functions, analyze usage, and support security.
You can disable or delete cookies in your browser settings, although this may limit certain website functions.
 

7. Service providers (e.g. Wix)

The website is operated using a website builder (e.g. Wix).
It provides hosting, technical infrastructure, and form functionalities and may process personal data on behalf of the controller.
Data may be transferred to other countries; appropriate safeguards are used where required.
 

8. Data disclosure

Personal data is only disclosed where necessary to provide the services, to use service providers (e.g. IT, payment services), or to comply with legal obligations.
For recipients in countries without an adequate level of protection, appropriate contractual or statutory safeguards are implemented where required.
 

9. Retention period

Personal data is stored only as long as necessary for the purposes described or as required by law.
Afterwards, the data is deleted or anonymised, unless overriding interests or legal obligations require longer retention.
 

10. Your rights

Under applicable law, you may have the right to request access, rectification, deletion, restriction of processing, objection, and – where applicable – data portability.
You may withdraw any consent you have given with effect for the future. To exercise your rights, please contact us using the details above.
 

11. Data security

Appropriate technical and organisational measures are used to protect personal data against loss, misuse, and unauthorised access.
These include, in particular, access controls, secure storage, and careful selection of service providers.
 

12. Changes

This Privacy Policy may be updated at any time. The version published on the website is the applicable version.

Last updated: May 2026

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